Service Levels
Choose the level of service that works for your association
Call us today to discuss which plan fits your needs best.
ADMINISTRATIVE
| Open Service | Full Service | Premier Service | |
|---|---|---|---|
| Phone Reception | |||
| Customer Communication | |||
| Form Letter Processing | |||
| Task & Case Management | |||
| Print, Pack & Ship | |||
| Record Keeping | |||
| Email Blasts | |||
| Web Posts | |||
| General Business Filings | |||
| Online Q&A | |||
| Onsite Office Attendance | |||
| Web Services 1.0 | |||
| Hosted Website |
MANAGEMENT PLANNING
| Open Service | Full Service | Premier Service | |
|---|---|---|---|
| Management Planning | |||
| Budget Development | |||
|
Budget Development |
|||
| Board Meeting Preparation | |||
| Resident Info Maintenance | |||
| Property Inspections | |||
| Work Order Entry | |||
| Rule & Regulation Enforcement |
MEETINGS
| Open Service | Full Service | Premier Service | |
|---|---|---|---|
| Association Meeting Attendance | |||
| Board Planning Sessions |
LEADERSHIP & GUIDANCE
| Open Service | Full Service | Premier Service | |
|---|---|---|---|
| Leadership Sessions |
CONTRACTS & PROJECTS
| Open Service | Full Service | Premier Service | |
|---|---|---|---|
| Project & RFP Solicitation | |||
| Legal Review & Tracking | |||
| Contract Management | |||
| Professional Bids (Insurance/Engineering) | |||
| Vendor Management | |||
| Project Management |
FINANCIALS
| Open Service | Full Service | Premier Service | |
|---|---|---|---|
| Financial Activity Recording | |||
| Accounts Receivable | |||
| Accounts Payable | |||
| Late Letter Processing | |||
| Annual Budget Review | |||
| Financial Reporting | |||
| Audit & Review Solicitation |
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