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Why Board Members Choose Association One

Responsive Communication You Can Count On

Tired of waiting days for responses? Our dedicated account managers answer calls and emails within hours, not days. You'll always know what's happening in your community.

Crystal-Clear Financial Management

No more budget mysteries or unclear reports. Our transparent financial systems give your board and residents 24/7 access to real-time data, detailed reports, and clear explanations of where every dollar goes.

Proactive Property & Vendor Management

Stop chasing contractors and dealing with maintenance headaches. We handle vendor relationships, schedule preventive maintenance, and ensure your property stays in top condition, all while keeping costs under control.

      EXCELLENT  
   Based on 96 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sonja Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. My seller was one day from closing when Chris at Association One pulled out all the stops to get the documents we needed in order to close on time. He saved the day and we were (and still are) so grateful for his efforts.
  
 
      Posted on Google  
   
   JoAnne Metz 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would like to do a shout out to one of our newest members taking care of our property at Diamond Pointe in Mundelein.  Renee McCarty has been absolutely fantastic in responding quickly to all of our emails, inquiries, it's so appreciated!
  
 
      Posted on Google  
   
   Michael 0. 
 
 
 
 Trustindex verifies that the original source of the review is Google. This review is specific to Jake from maintenance.  It was discovered there was a lack of heating fins to keep one of the bedrooms warm.  Jake installed them professionally and this helps to keep the room warmer, especially in winter.  What was equally impressive as his technical abilities was his professional demeanor, sincerity, keeping me up to date on progress, and explaining things thoroughly in a way a lay person can understand.  Jake is highly recommended.
  
 
      Posted on Google  
   
   Miguel Moreno (82Hopz) 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently had an experience that completely changed my opinion of this property management company. There was a water line rupture between my unit and my neighbor’s, and they handled the situation quickly and professionally. The repairs were taken care of without delays, which I really appreciated during a stressful situation. Additionally, I had fallen behind on my HOA dues, and the CEO personally reached out to discuss it. The conversation was respectful, professional, and solution-oriented. He addressed my concerns directly and worked with me to come to a fair agreement, which showed a level of care and accountability you don’t always see. Overall, I was impressed with how responsive and professional they were, and I appreciate the way they handled both the emergency and the follow-up communication.
  
 
      Posted on Google  
   
   Ron Atzmiller 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have worked with Association One for several years and from the senior staff of Brian Borchardt & Carl McElroy, to property managers like Marsha Craft & Todd Klohn, maintenance and other support staff, everyone conducts their duties with integrity, care for their customers and communication is never an issue.  Association One has been a true partner and it's has been a pleasure working with them.
  
 
      Posted on Google  
   
   Kyle Klassy 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently did some work for Carl and his company. They are fantastic to deal with. Very respectfully and timely on everything. I highly recommend working with them!
  
 
      Posted on Google  
   
   Peter Hoeper 
 
 
 
 Trustindex verifies that the original source of the review is Google. AssociationOne and Property Manager, Todd Klohn, in particular, have given our HOA a much needed compass for helping direct our affairs in serving our ownership. Todd is proactive, organized, reliable, knowledgeable and trustworthy in his work on our behalf. His fellow colleagues are cut from the same mold as they support Todd and our HOA, accordingly. I have no reservation in recommending AssociationOne for other HOA Boards who need HOA direction.

Why Homeowners Love Association One

Customer Support & Prompt Communication

Nobody wants to submit a support request and wonder if it will get taken care of. Association One prides itself on customer care. 24-7 emergency support, and great communication along the way keep our homeowners in the know.

A Well-Kept Communty

Overgrown landscaping, slow snow removal, and vendors who never show up are the fastest way to lose a homeowner's trust. Our proactive maintenance scheduling and hands-on vendor oversight keep common areas, amenities, and curb appeal in the condition residents expect, all year round.

Local People Who Know Your Neighborhood

Our offices are locally operated and regionally supported, so the person answering the phone actually understands your community's history, its board, and its priorities. For more on how that structure works, see our approach to community management.

Ready for HOA Management That Actually Works for Your Community?