Frequently Asked Questions
A: Go to www.associationone.com and click “Homeowner Login” or use this direct link. Then, enter in your email and password and click “Login.”
A: Go to www.associationone.com and click “Get Documents” or use this direct link. Then, fill out the form to request the documents you need. Current turnaround for documents is 5–7 business days.
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A: The homeowner portal gives homeowners access to their account information including their payment history. Association documents (financials, meeting minutes, meeting dates, certificate of insurance) are all available on the portal. Homeowners can also make a payment through the portal and set up automatic payments.
A: To receive a portal login, email [email protected] with your name, property address, and the email you would like set up on the account.
A: Your annual or monthly association assessment should be sent to PO Box 98085, Phoenix, AZ 85038. Please include a coupon, your account number in the memo line, and make your payment payable to the Association.
A: To pay by credit card, please login to the homeowner portal and click “Make a Payment.” We cannot take payments over the phone.
A: The meeting schedule is available through the homeowner portal under the “Calendar & Events” tab.
A: Please login to the homeowner portal and go to Documents- 1 Membership Share- Certificate of Insurance. You are able to download the certificate.